Surveyor CompareAdd your business
← Back to Derby
BL

Bakemans Limited

2.8(35 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Derby-based Bakemans Limited receives mixed accounts from those who have commissioned its surveying work. A number of customers describe detailed Level 2 and Level 3 reports that arrived promptly, with photographs supporting the findings and issues identified that the buyers had not noticed themselves. Reviews regularly refer to helpful communication from named staff, including Lianne and Gemma, who dealt with queries, and Paul, who followed up by telephone to explain the contents. A theme running through the feedback is the thoroughness of the inspection and the usefulness of the advice given afterwards.

Alongside this praise, a recurring theme in the lower-rated accounts is late delivery of reports and difficulty obtaining responses to follow-up questions once the inspection had taken place, with some describing chasing the business repeatedly before receiving documents. Others report disappointment with the scope of the surveys, feeling that significant matters were played down or omitted while minor cosmetic points were listed. The company handles building surveys and valuations, and the experience of customers appears to vary considerably between instructions.

Reviews

Reviews are taken from publicly available sources.

LC
Lam Christy6 June 2022

Poor service. It can not issue report as scheduled. 19 May 2022 carry out inspection. It promises to issue report within 7-9 days. Today is 6 June. I asked by email and telephone. It promised to sent before midnight of 5 June. I still haven’t received. See below : “I have now spoken with the estate agents - The Homebuyers survey is scheduled to take place on Thursday 19th May 2022 by Mr Shabir our surveyor (FRICS Chartered Building Surveyor). To confirm, once the survey inspection has taken place, the completed survey report will be issued to you via email within 7-9 working days. “ I will not recommend this company.

DB
Darnish Bhatti1 June 2022

I'll admit I was slightly nervous booking my survey with Bakemans after seeing some of the Google reviews, but I didn't need to. The Level 3 RICS Survey I ordered was carried out well and received in a timely manner, and also my point of contact at the business (Gemma) was very helpful in dealing with all my queries. I highly recommend it and will be using them again in the future.

KR
kath rothwell10 April 2022

A very positive experience with Bakemans - quick, efficient, friendly, professional. The Level 2 survey was booked in at the earliest opportunity and I received the report within 2 days of the visit to the property. The report is detailed, with lots of photos - I feel they did a thorough job. Thank you.

TL
Tanya Louise Fewkes22 March 2022

Our building survey report was back within 2 days. It was extremely detailed and picked up on quite a few issues that we ourselves had not seen, photographs to back most if this up. A few of the issues raised are quite big concerns that are likely to cost over £30k. So we are grateful that this was picked up. Plenty of things were highlighted and recommended. After recieving the report Paul rang us within 2 hours of us emailing him to explain and elaborate certain issues and translating things into layman's terms. Overall really impressed and would highly recommend.

MG
Manchester Girl1 March 2022

Excellent overall experience with Bakemans, found them when using a comparison site and instructed for a level 3 building survey. Communication was quick and easy and they arranged and carried out the survey within a week of my initial enquiry. The full report then came within 3 days of the survey being carried out. Report was extensive, complete with lots of photos and useful information, surveyor also did a follow up phone call with me and was happy to explain some bits I was unsure of in laymans terms. As first time buyers of a 90 year old house, we found the survey so valuable and worth every penny as it gave us a much more transparent view of the property we have gone for and what work needs doing. We highly recommend this company

DK
Dalton King6 December 2021

Personally, my experience with Bakemans does not relate to so many negative comments I have read. From instruction to receiving the Level 3 Valuation report they have been first class. The report was with me within a week and I even managed to speak to the Valuer who was extremely helpful. I would very definitely highly recommend Bakemans without hesitation. I was also extremely pleased with Lianne who provided fantastic service to ensure the valuation went ahead smoothly and report produced in good time. Valuation report was detailed and well presented. Well done Bakemans! Fantastic all round professional service! Highly recommended!!

EL
Emj Lar26 June 2021

We had a conveyancing survey done on a property we were purchasing. Complete waste of time and money and were refused a refund. The survey contained many minor issues such as scuffs in paintwork, the garden fence needing to be painted and other trivial issues. There was an issue with condensation in the roof of the property which was labelled in the pictures as a major issue yet not even mentioned in the report. There was no effort what so ever to see where the issue had come from, when questioned we were informed that the photos of the condensation were just personal notes and we were re-sent the report with these photos removed. We are now living in the property and there are other clear issues with the guttering and roof and leaks around the house which are obvious yet were not pointed out. We were given a detailed description of how to sort out ceiling cracks of which there are none in the property as if the report had been copied and pasted. Not happy at all and would have been better off walking around the house ourselves instead. We understand it’s not an in depth report but we didn’t even get a basic level report. Waste of money and poor response to our complaint.

Land surveyors in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Castle Surveys Ltd★ 4,936No
2Greenhatch Group★ 4,915No
3Daniel Spencer Residential Surveyors★ 5,010Yes
4Mapmatic Limited★ 4,723No
5Bakemans Limited (this page)★ 2,835No
Contact
+441332411554f2, Lisbon House, 5-7 St Mary's Gate, Derby DE1 3JA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed