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Jex Surveyors Ltd

Jex Surveyors Ltd

5.0(61 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Jex Surveyors Ltd carries out residential survey work, and the feedback gathered from clients centres on the care taken to explain findings both in conversation and in writing. Paul Jex is named in almost every account, with customers describing him as approachable, knowledgeable and willing to talk through the report once it is issued. Reviewers frequently point to how quickly enquiries are answered, how promptly the inspection itself is arranged, and how soon the written assessment follows. The reports themselves are described as detailed yet plainly set out, helping buyers understand the condition of a property and decide how to proceed.

Something that features in review after review is the time taken to clarify technical matters, including the differences between the survey options available, so that clients can choose the one suited to their circumstances. One buyer recalls Paul returning to a property the day after snow had fallen, and others note that questions raised after the report are answered fully. First-time buyers and those returning for a second survey alike describe a professional, friendly manner throughout, with the level of detail providing reassurance during the purchase process.

Corporate officeProperty Surveyor

Reviews

Reviews are taken from publicly available sources.

JW
Julie Willshee24 July 2026

Prompt responses from Paul. A preliminary phone call with a verbal explanation of the key points followed by the detailed report. I would have no hesitation to contact in the future for any further explanation of the points.

PB
Paul Bucata31 May 2026

Excellent service from Paul Jex. The survey was detailed, clear, and very easy to understand, giving me real confidence while considering the property. Communication was professional throughout. I’m very happy with the service and would definitely recommend.

CR
Carole Roberts27 May 2026

Paul was extremely helpful when I needed a house survey at very short notice. He completed the survey and issued the extensive report within 3 days . Highly recommended.

JW
Jacob Whitmore9 February 2026

We were very happy with the service provided by Paul. The report was thorough, clear, and easy to understand, and it was delivered promptly. Paul was professional throughout and took the time to explain any points I had questions about, which was really reassuring. I wouldn’t hesitate to recommend Jex Surveyors to anyone needing a residential surveyor, a reliable and knowledgeable service from start to finish.

AJ
Alan Jones22 January 2026

Paul produced a very detailed and thorough report that is proving to be an essential part of the house buying. He also sent it just one day after doing the survey. Excellent service.

RS
Rebecca Stanton16 January 2026

Paul's service was absolutely second to none, I could not recommend him enough! He was extremely prompt replying to emails after the initial quote and thoroughly explained the process. He made sure I fully understood all the different elements of his findings and put my first-time buyer mind at ease about the quality of the property. He was informative, friendly and pragmatic. It had snowed on the day of my survey and Paul even went back the next day to double check everything was still okay after the snow had melted.

PD
Patrick Doherty7 January 2026

I could not recommend Paul anymore highly, such a fantastic level of service, support and advice received, and he embodies old fashioned, great quality customer service. We have recently used Paul twice for level two surveys on prospective properties we were looking to buy. His thoroughness, attention to detail and clear, concise way of explaining what his survey had evidenced was excellent. Paul took the time on each occasion to call on the day following his survey to go over the pertinent points and he recorded this for us to refer to(invaluable when trying to digest his detailed assessments) then proceeding to get through the completed survey in a very quick, efficient time scale. He made clear he was contactable at any point to discuss any concerns, worries which was highly reassuring. Paul even made a 2nd visit without prompt to ensure an area of one of the properties that he’d not been able to access on 1st visit was surveyed, this was pivotal in how we moved forward with that purchase. I could not speak anymore highly of Paul and the service he provided us and class ourselves lucky to have found an excellent surveyor, Thank You, Paul.

Party wall surveyors in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Barnett Surveyors ltd★ 5,0104No
2Jex Surveyors Ltd (this page)★ 5,061No
3Fabric Chartered Building Surveyors★ 5,016No
4BTB Surveyors★ 4,522No
5Gateway Surveyors★ 2,522No
Contact
+443331210140www.jexsurveyors.co.uk23 Borough St, Castle Donington, Derby DE74 2LA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed