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JPMA Surveyors

5.0(25 reviews)See reviews ↓·Cardiff

About the company

JPMA Surveyors Ltd is a chartered surveyors and valuers firm based in Cardiff and South Wales. It is regulated by the Royal Institution of Chartered Surveyors (RICS). The firm specialises in residential surveys, specific defect surveys, residential valuations and party wall matters. It offers RICS Level 2 (Homebuyers Survey) and RICS Level 3 (Building Survey).

It provides RICS compliant valuations for tax, probate, matrimonial or other purposes. It also provides Help to Buy valuations compliant with Help to Buy Wales guidance. Drone surveys are available, capturing high-resolution imagery of roofs, facades, and large-scale structures. Commercial and residential condition reports are provided with photographs and written statements recording property condition at a particular date.

What customers say

Based on genuine customer reviews

JPMA Surveyors is described by those who instruct it as a practice where expertise is matched by genuine personal attention. Several reviewers highlight the depth of the assessments carried out, whether for a valuation tied to the Help to Buy scheme, a Level 3 survey or a general home survey, and the clarity of the written reports that follow. James, named in many accounts, is praised for walking clients through findings in accessible language, telephoning straight after the inspection and again once the document has been read, which first-time buyers find especially reassuring.

A number of reviews mention the speed of delivery, with one noting a lengthy report containing colour photographs arriving shortly after a prompt verbal summary. The RAG rating used in reports is singled out for helping owners understand which defects matter most. Punctuality emerges as another recurring theme, appointments taking place when arranged and updates maintained throughout. Customers also value the friendly, approachable manner in which the work is conducted and the readiness to discuss the finished report afterwards, a combination of technical knowledge and clear advice that supports sound decisions on property.

Property valuer

Reviews

Reviews are taken from publicly available sources.

JP
Jacob Petre3 June 2026

I used James for a help to buy valuation report. Turned up exactly when planned and kept me updated throughout the entire process. Excellent communication and very fast turnaround. Highly recommend.

HB
Hannah Booth16 March 2026

Very pleased with the survey I had undertaken on the property I've purchased. The report was clear and provided lots of information as well as identifying the potential source of any issues, which has helped me rectify the issues. The RAG rating was also especially helpful to allow me to understand what was of greatest concern and what wasnt. Would highly recommend!

VP
Verity Pindair21 January 2026

We instructed James to go ahead with a Level 3 survey for us and we had an excellent experience. As first time buyers, a lot of this is new to us but James made the point of calling us directly after the survey to let us know of immediate concerns before following up with the report. James then very kindly talked us through the report afterwards which equiped us to make good decisions. I would highly recommend to anyone.

M
Madi16 December 2025

Absolutely fantastic service. James was able to fit in our survey at relatively short notice due to another booking moving. He did everything he could to keep us informed - a phone call on the day of the survey, followed by a really comprehensive report including colour photos. This really helped us to understand the recommendations. James also let us know when to expect the report and excellent communication about a very slight potential delay - so very professional in managing exceptions and timeframes. James even followed up afterwards to see if we had any questions. I absolutely recommend this service, so lovely to deal with and would definitely use James again.

DZ
David Zilkha4 December 2025

Great service from James. Responsive, really helpful in his communication - had a call with me straight after his visit and then another once I'd had a chance to read the full report. I've had a few survey reports over the years and this was by far the most clearly and accessibly written and therefore (relatively) easy to understand. Recommended.

AK
Anne Kenyon14 June 2025

The survey was completed in a very professional friendly manner. We had a prompt verbal response following the survey followed by a detailed 90 page document with colour photos . We felt confident that a thorough survey was completed. We were very impressed. The offer of having contact post survey was very much appreciated

RS
Richard Samuel24 March 2025

I recently had the pleasure of working with James from JPMA Surveyors LTD, and I couldn't be more satisfied with the experience. James conducted a valuation of my house, which was crucial for me to pay off my Help to Buy loan, and his professionalism and expertise were evident from the start. James was incredibly thorough in his assessment, taking the time to explain the process and answer all my questions. His attention to detail and knowledge of the market were impressive, and I felt confident that I was receiving an accurate and fair valuation. Throughout the process, James was approachable and communicative, keeping me informed at every step. His friendly demeanor made the experience stress-free and enjoyable. He provided a detailed report promptly, which was instrumental in helping me move forward with paying off my loan. I highly recommend James and JPMA Surveyors LTD to anyone in need of a reliable and professional surveyor. James's dedication to his work and his clients is truly commendable, and I am grateful for his assistance during this important milestone.

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Contact
+442922471743www.jpmasurveyors.co.uk15 Neptune Ct, Vanguard Way, Cardiff CF24 5PJ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–15:30
SaturdayClosed
SundayClosed