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O A Chapman & Son

O A Chapman & Son

5.0(41 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

Homebuyers and existing owners in Norwich turn to this practice for surveys and valuations, with the Level 2 and Level 3 reports featuring prominently in accounts. More than one customer describes Fred Chapman as approachable, knowledgeable and thorough, explaining findings in plain terms so that buyers feel able to trust the advice given. Judith comes up repeatedly as a friendly and efficient first point of contact, arranging appointments quickly and confirming details, while Angus is also named for the care taken over written reports.

Reviewers frequently point to the clarity of the finished documents, including useful summaries that can be referred back to, and the willingness of staff to talk through the findings afterwards. Punctuality is noted, with one account describing an arrival at precisely the agreed time, and fees are described as competitive and fair, including a reduction when the work proved less extensive than first thought. Reinstatement valuations for insurance and repeat instructions over several years appear in the feedback, alongside a maintenance schedule drawn from a survey. The office team is praised for an organised and transparent approach throughout, and problems raised after the reports were issued were handled helpfully.

Reviews

Reviews are taken from publicly available sources.

CT
C T20 February 2026

Many thanks for the L3 report. Please pass on my thanks to Fred. It is a thorough and informative report, many thanks for all your time and details.

LT
Lisa Thorne12 December 2025

Fred carried out a Level 3 survey for us recently and we found him highly professional, friendly and enthusiastic. Most importantly he made the whole process really accessible and gave us clear explanations when needed. He delivered a comprehensive and extremely useful report which we can now use to develop a maintenance schedule for our home. We can't fault the organised and transparent approach of the whole team and won't hesitate to contact O. A. Chapman again. Amongst the stress of home buying, it's rewarding to meet someone as capable and knowledgeable as Fred.

VB
viv blake23 October 2024

We needed a level 2 survey done quickly. Fred did a great job by fitting around our tinescales. First class service, would highly recommend.

HB
Harriet Bullen18 October 2024

Fred has done three valuations for me now and I cannot recommend him highly enough. He is incredibly knowledgeable and professional as well as being a lovely person. The whole team are a pleasure to deal with.

FB
Frances Baldwin20 July 2024

Outstanding service from start to end. Judith was friendly and super efficient sorting the date for my surveys and both Angus and Fred were exceptionally thorough when writing the report and very helpful afterwards with ongoing issues raised. The reports were clear and had very useful summaries which were easy to refer to. I would highly recommend this brilliant firm of surveyors.

BB
Bob Bawden13 June 2024

Recently had Fred from O A Chapman do a reinstatement valuation for insurance purposes. Fred was very professional and along with other staff at the company completed the survey very quickly, delivering it within the promised time frame. We would use the company again and also recommend them to others.

DL
Dan Larkan19 February 2024

I called 8 different surveyors in Norfolk and O A Chapman & Son were the only ones able to answer my questions and offer availability within the next week. They even reduced their quoted fee when the work turned out to be less than they expected. Overall highly professional and will be using them for any of my future surveying needs.

Party wall surveyors in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Stephen Michael Surveying★ 5,052No
2O A Chapman & Son (this page)★ 5,041No
3NR Surveyors★ 5,027No
4C W Johnson Limited Chartered Surveyors★ 5,025No
5Easton Surveyors Ltd★ 4,975No
Contact
+441603624298www.oachapmanandson.co.uk9 Princes St, Norwich NR3 1AZ
Working hours
Monday09:00–16:00
Tuesday09:00–16:00
Wednesday09:00–16:00
Thursday09:00–16:00
Friday09:00–16:00
SaturdayClosed
SundayClosed