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Millington Surveyors

4.6(19 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Land and building survey work forms the core of what this Congleton-based practice delivers, with customers regularly referencing level 2 home buyer reports, valuations and detailed building surveys. A theme running through the feedback is the attentiveness shown by Stefan, who is named in most accounts and described as courteous, polite and genuinely knowledgeable.

A handful of customers describe his communication as prompt and thorough, noting that he fits jobs in quickly, answers the phone when called and explains findings without jargon once the report has been read. More than one review highlights the depth of the surveys, with one buyer survey said to have highlighted potential problems that helped secure a cost-effective agreement. The willingness to talk through the contents afterwards, clarify unclear areas and return to answer further questions at no extra charge is cited as a particular strength.

Turnaround times are praised, as is the care taken to understand each client's specific concerns rather than providing a standardised service. People who have used the firm on multiple occasions comment on its consistent professionalism and attention to detail. Extensions to instructions were handled without fuss, and the experience is characterised as friendly and reassuring from the first call through to the finished report.

Reviews

Reviews are taken from publicly available sources.

LD
Luke Dickinson18 September 2026

I honestly can’t recommend Millington Surveyors enough. Stefan came out to my property and from the very start he was professional, friendly and incredibly helpful. He’s extremely knowledgeable and clearly knows his stuff. His report was really thorough, and the whole process was made so easy because of the way Stefan dealt with everything. Even when I needed an extension on my Help to Buy, he was there to help and made sure everything was as straightforward as possible. One of the biggest positives for me was that he was local, quick to respond and quick to arrange a visit to the property. I never felt like I was struggling through the process because Stefan was always helpful and easy to deal with. He’s not only a professional at what he does, but also just a really top bloke. I would happily recommend Millington Surveyors and Stefan to anyone needing a surveyor. Fantastic service from start to finish! ⭐⭐⭐⭐⭐

JH
John Hegarty25 July 2026

Absolutely shocking experience. The surveyor came out to inspect my 7-year-old property and produced a report that raised serious concerns about their knowledge and competence. They stated that there were no felt support trays installed in the roof and suggested this had caused staining to the fascias. However, on modern properties built to NHBC standards, felt support trays are a standard requirement, and my house would not have passed inspection without them. The alleged staining on the fascias turned out to be nothing more than surface dirt that wiped off easily. Despite this, the roof was given a Level 3 (red) rating, implying urgent attention was required. Concerned by the report, I instructed an independent roofing contractor to carry out a full inspection. The roofer was astonished by the findings in the survey and stated that the roof is actually in excellent condition. Several other comments in the report were also unsupported and could not be substantiated during the independent inspection. I have formally lodged a complaint with the company and am extremely disappointed with the quality and accuracy of the survey. Based on my experience, I would have serious reservations about relying on their reports.

RR
R rake3 November 2025

Stefan was fantastic from start to finish! He carried out a really thorough valuation and was friendly, professional, and easy to deal with throughout. Even after the visit, he was quick to respond and happy to come back to us, clarifying things without any hassle or extra fees. I really appreciated his professionalism, helpful attitude, and useful tips. Highly recommended!!! Rach

ME
Max Ejar Waring22 October 2025

We used Millington Surveyors for a RICS Valuation. Stefan was absolutely amazing and got the best outcome for us. Stefan turned this around very quickly for us given the time constraints we were working with. Excellent service and very professional. Would 100% recommend to anyone and everyone!

AJ
Andrew Johnson29 September 2025

Very competent and knowledgable. Didn’t feel like a cookie cutter service and always answer the phone when I called. Top service 👍🏽😎.

PS
Philip Shaw27 August 2025

Very happy with the friendly and informative support following the survey report. I would highly recommend Millington Surveyors!

TH
Tom Hulme7 June 2025

We had a great experience using Stefan. He understood our requirements, was timely and answered all our questions. We would have no hesitation recommending Stefan and his team.

Land surveyors in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Landreeve Ltd★ 5,030No
2STEVE BUTLER - SURVEYORS STOKE ON TRENT - RICS CHARTERED SURVEYORS★ 5,02Yes
3Bullocks Surveyors & Valuers★ 4,720No
4Millington Surveyors (this page)★ 4,619No
5Mounsey Chartered Surveyors★ 4,313No
Contact
+441260217247millingtonsurveyors.co.ukRiverside, Mountbatten Way, Congleton CW12 1DY
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed