Emerald Ritter Surveying Services Limited [ERSS LTD]

Neil provided a thorough survey/report on our property in a timely and friendly manner. I had follow up questions and Neil was very generous with his time, explaining the different topics and potential approaches to the issues. Thanks Neil!

We choose Neil as we wanted a comprehensive survey done of a Victorian farmouse and didn't have much trust in the RICS system. Neil provided a really comprehensive survey, with a detailed room by room section which will be invaluable as we start to make improvements to the home. His feedback was timely. Ultimately the survey picked up several key areas and we were able to negotiate a significant reduction so that these could be addressed. Would thoroughly recommend.

When seeking a service of some description my approach is to identify a local provider who has a reputation to maintain or build. Beyond that I look for a business that will engage with me as an individual and that seeks to understand my specific needs of the service. On that basis I would strongly recommend Emerald Ritter Surveying Services Ltd. for anyone in need of a comprehensive survey of a property they wish to buy. Rather than communicate through a largely generic E-mail as others did Neil took the time to talk to me on the telephone for over 30 minutes during my initial contact with him regarding a level 3 survey I wished performed on an older property. Post survey, again over the telephone, Neil took me through each of his many findings step by step explaining the significance of each in the context of established best practise. In the event, Neil's explanations guided me to abort the purchase as there were clearly very significant and long term consequences for me had I continued with the purchase. Thank you Neil.

Neil helped us with a party wall dispute. From start to finish he listened well, understood the circumstances, was patient, responsive and helpful. His written correspondence was carefully considered and comprehensive. Overall he gave us confidence is dealing with the matter.

Neil completed a Level 3 survey for us on a potential investment holiday let property. Undoubtedly, we couldn’t have asked for more after appointing ERSS to complete this on our behalf. The thorough nature of the report, the consistent and professional communication, and the follow up debrief left us a profound peace of mind when making this decision . Without a doubt Neil cares about the information he provides in connection with his clients well-being to make an informed decision. We fully endorse and recommend Neil and ERSS to all potential survey needs.

We appointed Neil from ERSS to act as our party wall surveyor for our extension. He provided a very professional service under difficult circumstances, handling the process with efficiency, clarity, and impartiality. Even after the party wall agreement was served, Neil continued to be available to offer advice and guidance. Neil's knowledge, guidance, and commitment to clients make him easy to recommend to others and I wouldn't hesitate to use him in the future.

I recently had the pleasure of making a phone call with Neil at Emerald Ritter Surveyors and I was thoroughly impressed by the experience. Neil was warm, professional, and attentive. He listened carefully to my needs and offered helpful, clear solutions in a timely manner and went above and beyond to ensure all my questions were answered and that I was fully satisfied with the service. I left the call feeling confident and valued as a customer. I highly recommend Neil and Emerald Ritter