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Keygrove Chartered Surveyors

4.3(6 reviews)See reviews ↓·Southampton

About the company

Keygrove Chartered Surveyors is an independent firm of Chartered Surveyors specialising in commercial property. It was formed at the management buy-out from Cardales in December 2000, and the existing business and client base has been developed for over 30 years. Keygrove is regulated by RICS. Richard Nevines qualified as a Chartered Surveyor in 1988 and is an accredited expert witness with an Advanced Professional Award in Expert Witness Evidence (APAEWE).

Andrew Hancock qualified as a Chartered Surveyor in 2004. Andrew Archibald is a Chartered Surveyor with over 30 years experience in property matters in the South Hampshire region and was a Director of Keygrove from 2008 to 2021. The firm operates in the offices, industrial, warehouse, retail, motor trade and development land sectors, and does business locally, regionally and nationally with all sizes of organisation. Its services include Sales & Lettings, Property Management, Valuation, Rent Reviews, Lease Renewals, Search & Acquire, Property Investment, Property Development, Business Rates Consultancy, Ground Rents, Motor Trade, Expert Witness, Viability Studies, and Fire Insurance Valuations.

What customers say

Based on genuine customer reviews

Keygrove Chartered Surveyors has built a reputation in Southampton on long-standing relationships, with several customers describing associations that stretch back many years. More than one review highlights the honesty and straightforwardness of the advice given, particularly by Richard Nevines, whose guidance is described as dependable and professional. The team is characterised as knowledgeable, helpful and friendly, with a genuine understanding of the property matters involved.

One customer recalls the considerate management of a let property over two decades, noting the supportive role played by Pam Clements in encouraging improvements for the tenant's wellbeing. Commercial property valuation and marketing also feature, with Andrew Archibald and Lauren Udall singled out as consummate professionals who worked closely with the client through an important transaction. A point that comes up often is the care taken to find the right buyer rather than simply completing a sale.

The service extends across commercial property estate agency, property investment and property management, and the consistency of communication throughout engagements is a recurring theme. Several reviewers highlight that decisions were handled with sensitivity, and that the advice provided before and after the work was clear and fair. The supportive approach to tenants and landlords alike, and the willingness to explain matters plainly, feature prominently in accounts of the firm's commercial and residential work.

Commercial property estate agentProperty InvestmentProperty management company

Reviews

Reviews are taken from publicly available sources.

M
Maria15 September 2025

Exceptional service from a truly outstanding team. Keygrove is without question the most impressive estate agent I have ever worked with and I have worked with many over the years. This property was incredibly special to my family and me so selling it was not just a transaction. Finding the right buyer really mattered. Keygrove understood this from the outset and secured a buyer who will continue the legacy with the same care and pride. Despite complications with the initial potential buyer, they handled everything with integrity, intelligence and most importantly, a proactive approach to secure a new buyer. I initially worked with Lauren Udall who is an absolute credit to the profession—sharp, insightful and exceptionally helpful at every turn. She laid the foundations of trust and confidence from day one. She then passed the baton to James Allen who is nothing short of outstanding. James is incredibly knowledgeable, strategic and calm under pressure and went above and beyond to guide me through the process with clarity and reassurance. He made what could have been a daunting process feel manageable and supported. If I could give 10 stars I would. Thank you James and Lauren—your support made all the difference and I would not dream of using anyone else.

DB
Dan Brown8 March 2021

Have worked with Richard Nevines & the Keygrove team for a number of years. They have always provided honest, straight forward advice that can be relied upon. I would happily recommend them.

LH
Luke Heaton1 March 2021

My mother was a tenant of a property managed by Keygrove Letting Agents for over twenty years. My mother was superbly treated and looked after throughout this time. Pam Clements, my mother's key contact at Keygrove, was always supportive and encouraged my mother to take on improvements to the property that the Landlord wanted to do for my mother's well being. The Landlord was very supportive too and I am grateful to both Keygrove and the Landlord for many years of considerate and professional support.

BB
Becci Brisland (Rivendale Developments)1 March 2021

We've used Keygroves services for many years and cannot recommend them highly enough. A highly knowledgeable, helpful, professional and friendly team.

JM
John Misselbrook28 February 2021

A genuine review for a genuine business. When we decided to value & market our commercial property, we chose to work closely with Keygrove, primarily due to my long professional relationship with Andrew Archibald, going back over 25 years. I have no idea whether Keygrove, who are lucky to have two consummate professionals Andrew and Lauren Udall working hard on their behalf, are the cheapest surveyor around. All I know is that they valued our property at around £500k above another commercial property agent and more importantly, despite covid 19, managed to complete the sale at above the asking price. It took months of patience and support from them and we are shortly to complete the life changing transaction. Keygrove are the first stop for anyone needing any assistance and advice related to commercial property!

NF
Naomi Francis26 June 2020

Terrible service, incredibly hard to get hold of and a very rude response when you do. Won't be using them again.

Contact
+442380635333www.keygrove.comHarbour Lights Picturehouse, Maritime Walk, Southampton SO14 3TL
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed