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Lockwood Chartered Surveyors

Lockwood Chartered Surveyors

5.0(241 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

Valuations, Level 2 and Level 3 surveys are the instruction types that recur across the feedback, and the thoroughness of each report is what reviewers single out most often. Andrew is named repeatedly for punctuality, professionalism and a willingness to answer questions on site, with reports commonly arriving on the day of the inspection or the following morning. Charles is credited with detailed, clearly written valuation and survey work, including a Level 3 assessment of a period property that gave a buyer the evidence needed to negotiate over defects, and a Level 2 survey on a five-year-old home where photographs supported every section.

Sandrine is thanked for her accommodating manner when appointments had to be rearranged. Fast responses to enquiries, flexibility around tight deadlines before exchange, and clear communication both before and after the inspection come up again and again. Drone images of hard-to-reach areas and annotated drawings are described as especially useful, while the practical advice offered has helped clients plan refurbishment work. Competitive pricing relative to other quotes is another point that comes up often, as is the quick turnaround on finished reports. Instructions cover RICS-backed surveys and valuations for homebuyers, and clients say they would return.

Lockwood Chartered Surveyors — Customer photo

Reviews

Reviews are taken from publicly available sources.

EJ
Elizabeth J W Budd3 September 2026

We were really impressed with the quality of the survey done on our new home, complemented by drone photos of difficult-to-reach areas. So far, we've not had any nasty surprises and everything has been as we expected from the report. Definitely recommend!

KB
Kevin Bragg14 August 2026

Andrew’s Level 3 Survey report for our potential purchase of a 375-year-old house provided exactly the right amount of detail for us to be able to negotiate with the vendor over any perceived issues. Communication with Lockwood was excellent before and after the survey was done and we would highly recommend them to others.

LB
Lindsey Bunce10 August 2026

We had a great experience with Charles, who carried out a valuation of our property. He was professional, knowledgeable and friendly throughout, taking the time to explain everything clearly. We really appreciated his helpful and straightforward approach. Thanks also to Sandrine and Andrew who were so helpful and accommodating when we needed to change the date. We would definitely recommend Lockwoods to anyone looking for a reliable and professional property valuation service

DF
Debra Fleet Machin28 July 2026

We opted for a level 3 survey on the advice of Lockwood Chartered Surveyors, as we were buying an older property. We were really impressed with their friendly, efficient service from our first interaction with Sandrine.Andrew Lockwood spoke to us just before the survey and after inspection. He talked us through key findings and explained any issues and made us aware of key areas needing addressing and suggested further investigations in order to obtain costings for remedial works. We were able to speak to him about aspects we needed further clarification on and he helped us contextualise the risks and suggested possible solutions. The report itself was very thorough. We would highly recommend Lockwood’s for their expertise, thoroughness and approachability at what can be a stressful time.

DO
Daisy Osorio18 June 2026

I can't recommend Lockwood Chartered Surveyors enough. They were very responsive with excellent communication prior to the survey, and Andrew who completed the surgery was friendly, professional and thorough. It has given us real peace of mind, as first time buyers.

KS
Karl Spurdon3 June 2026

Andrew at Lockwood was superb from start to finish. Firstly I got quoted absolutely mega bucks by a national surveyor company to perform a grade 3 survey who were based in Manchester so I rang Winkworth who I was purchasing a property from and they recommended Lockwood and also Gilson Bailey confirmed to me they were highly regarded as one of the best in and around Norwich. Within 5mins of ringing they sent me a quote which was over half the price I’d originally be quoted so obviously I took the plunge. The survey was very in depth and super informative. Andrew sent a drone above the house to notice the roof basically needed a complete renovation removing all old tiles and replacing for new, fix chimneys, felt & lead flashing etc which I knew was going to cost thousands. I got prices in from local roofing companies which were around the £20k mark. I then managed to renegotiate my purchase price with the seller and they agreed to take the full amount off. So Lockwood basically saved me £20k!!!

RH
Rob Harrowven20 May 2026

Andrew surveyed my property yesterday morning. He was punctual, professional and friendly, with excellent communication skills. He was also informative, answering all of my questions, and I have already received the survey report this morning. I highly recommend Lockwood Chartered Surveyors.

Building surveyors in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Lockwood Chartered Surveyors (this page)★ 5,0241No
2Allen-Aldus Surveying★ 5,0103Yes
3Voller Surveying Services Ltd★ 5,095No
4Norwich New Build Snagging★ 5,089Yes
5Peer | King Surveyors★ 4,9165No
Contact
+441508486986www.lockwoodsurveyors.co.ukPitt's Hill, Saxlingham Nethergate, Norwich NR15 1PB
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed