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RH

Richard Hawkins

3.2(13 reviews)See reviews ↓·Ipswich

What customers say

Based on genuine customer reviews

Ipswich-based Richard Hawkins operates chiefly as a letting and property management business, and the feedback from tenants and landlords alike reflects that mix of experiences. Various customers describe the team as efficient and well run, with praise for how blocks are managed and for staff who are knowledgeable and helpful. Trudie and the office team are named by reviewers for being friendly, responsive and easy to deal with, particularly for tenants who have rented through the agency over many years. Landlords note long-standing relationships and appreciate the support given throughout a tenancy.

A recurring theme among the less favourable accounts concerns communication, with some tenants reporting that correspondence went unanswered and that promised repairs, including electrical and fire safety work, were not carried out. Others mention being let down after an offer was accepted, with the agreement later withdrawn. The picture that emerges is of a company valued for its day-to-day management and staff manner, while several reviewers have found its handling of maintenance and tenancy arrangements frustrating. The named member of staff most often praised is Trudie, whose long service and approachable style are highlighted by landlords.

Apartment Letting AgencyProperty management companyEstate agentProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

TP
Trevor Parish2 April 2026

This company just ignore your requests , give broken promises , let you a property being a commercial property , no EIRC, faulty fuse box either old RCDs agreed to pay though Estate Agent but never a penny after work done , no fire alarm system working , promised and emailed it was being changed near 3 year later still not done , take charges for building never done one thing in the whole term there. Crack in window from day one to which Andrew said would sort 3 year later still there, next door had works done and broke back wall , Andrew comes out just say you can do that can’t you , still like it , report to him piece concrete fall of the building at the front as all cracked and come away still like it to this day , waiting for more to fall off and hit someone in street and a customer had a go at staff . Andrew now gone . Then someone ring and say need to check fire alarm etc , with procedures complete shower fire panel not even in the shop , next door don’t even know , 5 premises no alarm but 5 emails being done . AVOID charge you to clean yard up done once in 2.5 years , told him about blocked gutters Reply I sort , once again done ourselves

CM
Carina Maddison12 January 2025

I cleaned up a great deal of mould and rotten window planes which was covered with folded mildew curtains to conceal the rotten woodwork. I had it all repaired and tried to get the mould sorted out in the room. I spent hundreds of pounds clearing up the living room, hall and landing. I also had the heavily stained, threadbare carpet replaced with quality flooring. I replaced the outside doors because they had open access to rats. I put a shower in because I was not happy with the state of the bathtub.

AW
andrewg willowfarm8 January 2025

As a landlord, I have used Trudie and the Team for more than 20 years. Always helpful and user friendly with a smile. Thoroughly recommend

MM
Milon Miah9 November 2023

I will be uploading more information. The root cause of all the unsolved disputes at Anchor Court. Unreasonable, dishonest, zero integrity, poor standard of service, will discriminate & zero accountability. Review any information from this company has sent out and seek legal advice. Andrew Bigley or the insurance company never responded to the email below. 26 August 2022 Dear Mr Miah, This matter is now with our insurer, and we cannot communicate any further until we receive further communication from them. It is now the obligation of the insurer to provide instruction. We politely request that you no longer telephone call or visit our office. Kind regards, Andrew Bigley for Richard Hawkins Richard Hawkins Chartered Surveyors & Property Managers Archdeacon's House Northgate Street IPSWICH IP1 3BX Tel: 01473 255401 Fax: 01473 250456 Disclaimer: This email and any attachments to it may be confidential and are intended solely for the addressee(s) only. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.

AH
Amanda Huntingford23 August 2023

An efficient and well run management company, who go above and beyond managing our block. Highly recommend

TK
Tiger King22 April 2023
GW
Glenn Williamson13 February 2023

Excellent professional company, they are all knowledgeable and very helpful.

Land surveyors in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1A & B SURVEYS★ 5,03No
2Harris Commercial Surveyors★ 4,04No
3E D I Surveys Ltd★ 3,73No
4Landbridge★ 3,610No
5Richard Hawkins (this page)★ 3,213No
Contact
+441473255401www.richardhawkins.co.ukArchdeacon's House, Northgate St, Ipswich IP1 3BX
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed