Bennett Morgan Chartered Surveyors

As first-time buyers, our first house is a large four-bedroom property dating from the 1900s. Given its age and size, we felt that an in-depth survey was the best way to proceed. We initially tried contacting several surveyors, but Peter from Bennett Morgan was the only one we managed to get a response from. After a quick phone conversation explaining how to book online, the ball was rolling. The survey was carried out within a week, and just a few days later we had the full report back. I was really impressed by the sheer level of detail in the report. It included potential remedial actions for some of the issues identified, gave us reassurance that things we had noticed ourselves were signs of historic rather than active movement in the walls, and we also had the confidence of knowing we could contact Peter if we had any further questions. One thing that really set Peter apart from the survey experiences of friends and family was the way the report was written. I had been warned by several people that surveys can point out absolutely everything and leave you with the impression that the whole house is going to collapse if you so much as sneeze near it! What I really appreciated about Peter’s report was that, while issues were clearly identified, they were also put into context. In some cases, the explanation was essentially that the issue was normal and expected for a property of this age. It wasn’t simply a doom-and-gloom list of every possible fault; it was a professional, balanced and calm assessment of the property, which was particularly reassuring as first-time buyers. If I need a surveyor again in the future, I will definitely use Peter, and I would happily recommend him to friends and family.

Back in 2024 we were first time buyers and trusted this service. We were extremely disappointed with the service we received. During the inspection, a critical issue was completely missed — the presence of rat droppings in the attic. This has had serious financial and personal consequences for us as buyers. We paid for a Level 2 survey, and while minor issues such as window replacements were highlighted, something as significant as a rodent infestation was overlooked. After moving forward, we discovered that the attic insulation was heavily contaminated with rat urine and droppings. As a result, we had to remove all the insulation due to the strong odour and health concerns. This situation has caused major disruption in our lives, as well as unexpected costs. We simply cannot understand how such an obvious and serious issue was missed during the inspection. Once a complaint was made they asked to view the attic again and confirmed there was rat droppings however still no accountability or remorse for the situation that could of avoided if the inspection was more thorough as there were rat trays from the previous owners, droppings and the smell of urine from the rats. Overall, we feel completely let down, no accountability was taken or compassion and would not recommend this service based on our experience.

Excellent, speedy, thorough service for buyers building survey, thank you.

I recently used Bennett Morgan when purchasing my first home, and I couldn’t be happier with the service I received. As a first-time buyer, the whole process felt quite overwhelming, but they made everything much clearer and far less stressful. The survey was carried out thoroughly and professionally, with great attention to detail. The report I received was clear, well-structured, and easy to understand. They took the time to highlight any issues, helping me feel fully informed about the condition of the property. Overall, I would highly recommend their services to anyone.

I saw great reviews and am soo glad I went with Bennett Morgan. Peter has been amazing. He goes above and beyond the services of others I've used. His report is clear and concise but the phonecall to discuss it was invaluable. Really very helpful. I wouldn't hesitate to go to them again. Thank you!

I was given a really detailed survey. I saved thousands by being told about something wrong with the property and told the seller and he took 5 k off the price . Couldn't recommend Bennett Morgan Chartered Surveyors enough. Thank you so much

A quick house visit and a speedy valuation report. Professional and expert service. Many thanks.