McConnell Chartered Surveyors

McConnell Property is a commercial property consultancy firm based in Northern Ireland. The firm traces its origins back to 1854, when the original firm, Ephraim Brown & Son, opened in Belfast’s Donegall Street. The team consists of 30+ property professionals. McConnell Property is the JLL Alliance Partner in Northern Ireland. The firm provides commercial property advice covering agency, capital markets, professional services, property management and property management accounting.

In Belfast, McConnell Chartered Surveyors has received a mixed response, and the recurring theme in critical accounts is the difficulty of obtaining a reply. Several reviewers describe enquiries that went unanswered, noting that emails and telephone calls were not returned and that follow-up attempts produced no acknowledgement. One customer reports that a request about renting a space was met with silence despite a call to confirm receipt, while another describes the handling of a property portfolio in unflattering terms.

More positive accounts do appear: reviewers repeatedly mention a friendly and welcoming atmosphere and staff who are approachable and clear in their explanations. The service itself is described as strong by those who were satisfied, with one customer noting that the offering was of a high standard. The pattern that emerges is of a practice where personal contact is valued when it happens, but where communication and responsiveness are the points that come up most often as a source of frustration for those who felt let down. Prospective clients weighing up a building survey or property enquiry may therefore find the firm's record on keeping in touch the decisive factor.