Structural Surveys UK - Cardiff

Structural Surveys UK is a trading name of First Infrastructure Group Limited. The business was started by Simon Clarke, a Chartered Civil/Structural Engineer. Structural Surveys UK are a group of Chartered Civil/Structural Engineers with over 30 years industry experience. They serve Cardiff, Swansea, Carmarthen, and Bristol. They provide structural surveys, structural design, insurance claims, dispute resolution, infrastructure & facilities management, and construction site surveillance.

They use in-house developed bespoke software and 'Struct-Report' digital tablet technology to produce on-site reports live during inspections. They use 'Prop-Surv' technology for complete analysis of a property's structural condition. They provide survey reports within 2-3 working days. They arrange to visit the property within 1-2 weeks of instruction.

Thoroughness, speed and clear communication emerge as the qualities that clients of this Cardiff structural engineering consultancy return to again and again. Named individuals Jacqueline and Simon, sometimes referred to as Jacquie, are frequently singled out for answering questions before a commission and for keeping customers informed throughout the process. Reports are described as detailed yet accessible, with one customer noting an 83-page document that set out the structural position of a property in terms the reader could follow, and another remarking that the findings were easier to absorb than a previous assessment.

Several reviewers mention how quickly appointments were arranged and how promptly the work was completed, while others highlight fair pricing relative to what was delivered. A recurring point is the usefulness of the advice when deciding whether to proceed with a purchase, and customers who have used the firm more than once describe the experience as consistent. Enquiries made ahead of instruction are handled helpfully, and support is offered after the report is issued. The service covers full structural surveys and structural engineering input, with work carried out on residential properties.