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Appleby Smith Chartered Surveyors

Appleby Smith Chartered Surveyors

5.0(65 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Thorough building surveys and clear reporting are what customers of Appleby Smith Chartered Surveyors mention most often, with Ashley and Alan named repeatedly for the care they bring to each instruction. Several reviewers describe level 2 home surveys carried out ahead of purchase, and others refer to level 3 building surveys, including one buyer who arranged assessments on two properties and found nothing afterwards that the report had overlooked.

The reporting itself draws consistent praise: findings are set out in plain language, accompanied by photographs with arrows marking the exact locations of problems, and colour coding that ranks issues by severity, together with suggested remedies that can be passed to the relevant trades. Communication before and after the work comes up frequently, with verbal feedback given promptly once the inspection is complete and the written report following within a few days.

Reviewers also highlight the willingness of both surveyors to answer follow-up questions and explain the implications of what they found, a point that first-time buyers in particular appreciated. Advice is described as practical and wide-ranging, covering the various queries raised during a purchase. In Stone, clients note that the service felt professional and friendly from start to finish, with reports arriving in an accessible format.

Reviews

Reviews are taken from publicly available sources.

AW
Andrew Worrall15 May 2026

Very comprehensive and extremely helpful survey. Exactly what we needed. Highly recommended.

PU
philip Underhill14 April 2026

Alan has carried out two house surveys for us, and on both occasions he has been incredibly attentive, informative, and helpful. His reports were thorough and easy to understand, and he took the time to explain everything clearly, which gave us real confidence throughout the process. We’re especially grateful for his expertise given both properties had their complexities. He also offered valuable advice on our future plans for the property, helping us think through potential changes with a clear vision. We wouldn’t hesitate to recommend him to anyone looking for a reliable and knowledgeable surveyor.

SP
Simon Polding5 November 2025

Ashely did a level 2 survey for me and I was very happy with the service provided. Communication was fantastic with verbal and email updates throughout. The survey itself was as comprehensive and detailed as I had hoped for and additional requests/questions were all covered as well.

AP
Anya Perry28 October 2025

Ashley provided an excellent service completing a level 2 survey on a property, with very good communication, a thorough report and detailed answers to questions. Ashley gave verbal feedback as soon as the survey had been carried out and the report was sent a few days later. As a first time buyer, Ashley explained the process in a very understandable and helpful way. The survey covered the issues I had raised and more, with information and photos as well as grading the concerns. I would not hesitate to recommend Appleby Smith to others, nor hesitate to use them again myself. Thank you!

LW
Laura West12 May 2025

Alan carried out a Level 3 Building Survey on 2 properties for us, one of which we went on to purchase. Since moving in there has not been anything that has become evident that was not picked up on his report which shows how thorough it was. Alan was great to communicate with and he was very good at explaining the implications of his findings. I will definitely be recommending Alan to anyone who asks me who they should use for a homebuyers survey.

MC
Madeleine Clarke3 October 2024

We had a great experience with Appleby Smith Surveyors. We dealt with Ashley who was professional, friendly and diligent throughout. They took the time to ask about our queries regarding the property and delivered the results in an easy to read document after providing initial thoughts via a phone call. Throughly recommend.

MB
Maisie Bairstow22 September 2024

We are very happy with Apple Smith Chartered Surveyors. They provided up with amazing communication throughout the whole process. As well as providing us with a in depth report on our property. Additionally, the survey which we requested was a reasonable price and we would really recommend there service. Big thank you to Ashely!

Building surveyors in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Appleby Smith Chartered Surveyors (this page)★ 5,065No
2Alan J Bateman Chartered Building Surveyor★ 5,051No
3Crookshank & Co★ 5,029No
4First Property Surveys★ 4,944No
5Hammond Chartered Surveyors★ 4,9126No
Contact
+441785822009www.applebysmith.co.ukThe Flint Mill, Mill St, Stone ST15 8BA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed