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Mallard Chartered Surveyors

Mallard Chartered Surveyors

2.7(10 reviews)See reviews ↓·Swansea

What customers say

Based on genuine customer reviews

Valuation work, home surveys and party wall instructions form the bulk of the workload at this Swansea practice, and the customer accounts gathered over several years divide sharply. Satisfied clients repeatedly single out Jason for his depth of experience and knowledge, noting that guidance on a purchase affected by historic structural repair was sensible, accessible and well explained. Laura is credited with handling correspondence promptly, efficiently and with good humour, while other members of staff are described as approachable and helpful.

Positive accounts often note that the survey process for a first home purchase was clearly explained from the outset, with fees considered fair and the resulting reports of sound quality. A noticeable share of the nine usable accounts takes a different view, describing disputed valuations and encounters with a director that were experienced as abrupt, with concerns said to have gone unresolved. Several reviewers question the reliability of findings and the value delivered, including one who reports defects in window panes going unnoticed, and another who raises doubts about the firm's capacity to assess a property accurately.

Estate ValuerLand surveyorProperty valuer

Reviews

Reviews are taken from publicly available sources.

T
TeaTimeTreats29 June 2026

Absolutely dreadful. Cancelled my viewing last minute stating the property has been let, which I have found out on the grapevine is a lie. Ruined everything. Avoid. Liars and shoddy.

A
ashton26 May 2026

We went with Mallard Swansea for a Level 2 survey on our first home purchase everything was explained and very easy to communicate we will definitely be returning customers for our next home

BW
Ben Wells12 January 2026

Avoid highly unprofessional and fabricate negative information. Rhodri came to value our property and fabricated false facts about the property so our application was denied! All of which could have been dealt with during his visit as I was with him the entire time but asked no questions in regards to the issues he raised. I’ve been in property for many years and have dealt with too many surveyors to count but have never experienced such unprofessionalism as we experienced with Mallard AVOID at all costs. Pay peanuts get monkeys!!! Don’t waste your time on these guys !!!

AM
Alexandra Martin4 December 2025

Mallards have been very helpful and professional in our purchase of a home compromised by historic structural repair. Jason gave us sound advice and was very knowledgeable, accessible and helpful. Laura dealt with all communications with humour, speed and efficiency. Would recommend

RB
Richard Blackwell14 October 2025

Paid £510 for a property survey. They missed 1cm holes drilled in every window pane. Which cost £3k to fix. I didn't approach them to get a refund due to the hassle etc.

TT
Tej Talks Property24 September 2024

Don't work with them, have no ability to value houses, clueless surveyors, rude, don't handle complaints. Small firm with no real business acumen, overcharge. Give my money back for your shoddy services.

SS
Sheralee Simons22 April 2023

Party wall surveyors in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1Chris Stevens Chartered Building Surveyors★ 5,09No
2CLC Chartered Surveyors★ 3,73No
3Glanmor Chartered Surveyors★ 3,33No
4Hurley & Davies Ltd★ 1,01No
5Mallard Chartered Surveyors (this page)★ 2,710No
Contact
+441792361300www.mallard-properties.co.uk/Surveys23 Chapel St, Mumbles, Swansea SA3 4NH
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed