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Neil Marsden Snr, Independent PCA Damp And Timber Surveyor-Neil Marsden Associates Ltd

Neil Marsden Snr, Independent PCA Damp And Timber Surveyor-Neil Marsden Associates Ltd

5.0(290 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Sunderland homeowners and buyers describe Neil Marsden Associates as a dependable choice for independent damp and timber investigations. Neil himself is repeatedly named as knowledgeable, methodical and generous with his time, walking clients through readings and findings on the day rather than rushing away. Several customers highlight how quickly reports arrive, with one noting a damp and wall tie report returned inside a day so a mortgage offer could proceed. A theme running through the feedback is the clarity of the written report, which sets out what is actually wrong and what is not, sparing owners unnecessary remedial work.

Reviewers value the independent position taken, contrasting it with contractor surveys that diagnosed rising damp and quoted for extensive treatment; instead Neil supplied a clear plan with options and cost guidance. His courses on moisture in buildings also earn praise from fellow surveyors for their depth and practical insight. Tidiness, punctuality and patient explanations to relatives are mentioned, and the service consistently leaves clients better informed about timber defects, damp and the steps needed to protect their property.

Reviews

Reviews are taken from publicly available sources.

KR
Karen Rigby6 August 2026

The whole service was very prompt and professional from start to finish. Neil carried out the damp and timber survey and got the survey report out to us. I have to admit I didn't quite understand elements of report and explanations at first, and became more confused than I was before the survey. Neil was very accommodating and was happy to explain everything to my uncle who would be able to appreciate exactly what Neil was saying. It helped us in understanding what we were looking at wasn't worse case scenario and put our minds at rest. Would highly recommend.

CB
Cain Bartlett6 August 2026

By far the best service. Me and my partner have just bought our first home which is a stressful time especially when trying to figure out what issues to tackle first. We booked a damp survey and we couldn’t recommend it any more. Neil is easily the most knowledgable person we have encountered since we started and gave us more than enough of his time showing us plenty of things on the day and a perfectly written report that was easy to follow. Genuine independent surveyor who gave us plenty advice based on knowledge and not personal gain. Would definitely use these services again.

AE
Anne Edwards14 July 2026

Sarah walker is a lovely lady and tried her best to communicate with me as I am deaf. She explained accurately what happened about the peeled paint on the internal wall. I understand now why the peeled paint happened from the leaking water in the bathroom where the sealant was not completely full and it left a small gap in the corner was done by the previous owner. Found the culprit and advised me to take the sealant off and put the new one which I am going to do. I recommend Sarah and Neil Marsden associates. I found this company through AI that helped me find the correct professional.

RL
Rachel Ladd17 June 2026

I am so glad we booked a damp survey with Neil. He was methodical and knowledgeable, taking readings and checking everything and answering any questions I had. The report he produced was clear and easy to understand and I am certain he saved us money on damp repairs that weren't actually needed. We highly recommend Neil!

MP
Michael Palmer5 June 2026

Excellent communication pre appointment. Punctual on the day of survey. Neil was personable, extremely knowledgeable and clearly with a wealth of experience. He was able to explain the cause of our damp problem in a detailed, but understandable way, reassure us and most importantly, offer a solution. He is completely independent i.e not tied to companies that push expensive and unnecessary treatments. His survey fee was slightly higher than the average, but he has saved us THOUSANDS of pounds in unnecessary and ineffective work. Highly recommend.

AH
Amie Harrison3 June 2026

I am incredibly grateful to Neil for his assistance during the purchase of my house. When my lender requested damp and wall tie reports, I was apprehensive about choosing the right company, knowing that some may take advantage in this situation. Thankfully, I came across Neil and his many glowing reviews! Neil carried out the survey and returned his report to me within 24 hours, which enabled me to receive my mortgage offer a couple of days later. Neil saved me a small fortune, gave thorough explanations and left me confident about the property. As an expert in his field, Neil proved to be kind, trustworthy and professional. I strongly recommend him to anyone looking for a surveyor.

GD
Gillian Davies26 May 2026

My experience with Neil Marsden Associates has been excellent, from initial contact through to receiving the survey report, it was a professional and efficient service. Neil himself was friendly, engaging and knowledgeable, he took time to explain his findings as he was going, and answered any questions I had. Thank you Neil.

Building surveyors in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Neil Marsden Snr, Independent PCA Damp And Timber Surveyor-Neil Marsden Associates Ltd (this page)★ 5,0290No
2JM Mason Chartered Surveyors★ 5,0100No
3CPM Building Surveys★ 5,087Yes
4NES Snagging Services★ 4,9222Yes
5Northwood Sunderland★ 4,476Yes
Contact
+447584849224www.neil-marsden.co.uk17 Doncrest Rd, Donwell, Washington NE37 3ED
Working hours
Monday09:00–16:00
Tuesday09:00–16:00
Wednesday09:00–16:00
Thursday09:00–16:00
Friday09:00–16:00
SaturdayClosed
SundayClosed