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NES Snagging Services

NES Snagging Services

4.9(222 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Snagging inspections and pre-completion surveys for new-build homes form the core of the work described by customers of this Sunderland-based business. Jamie Merchant is named repeatedly, with reviewers praising his thoroughness during visits and the ease of discussing findings while he is still on site. The reports themselves attract consistent comment: they arrive quickly, often within a day of the inspection, and more than one review highlights how detailed and well-organised they are, with photographs that make each defect straightforward to follow when raising matters with a developer.

Several customers note that problems were identified which they would otherwise have overlooked entirely. Value for money comes up often, with the cost considered worthwhile given the issues uncovered. Communication before and after the work is another recurring theme, including one account of a last-minute appointment arranged directly by telephone, and Paul also receives named praise for talking a customer through concerns during a post-completion survey. Reviewers describe the service as efficient, professional and friendly, with snagging work on new builds the clear focus of the feedback.

Building inspector
NES Snagging Services — Customer photo

Reviews

Reviews are taken from publicly available sources.

JK
Jay Knowles13 August 2026

Jamie did a fantastic job at snagging my new build. He was professional and friendly while at the property, and the report arrived promptly after he finished. The report was comprehensive and well-structured, easy to understand, and complete with photographs of the highlighted issues. It was easily worth the money considering the issues that were found, and I can highly recommend NES if you're looking for a snagging service.

CG
Claire Graham8 August 2026

We’re so pleased we chose to have a post completion snagging report undertaken by NESnagging. Jamie was incredibly thorough and spent a great deal of time working through our new house. We have an extensive, detailed, and evidenced report which we have shared with our builder for remedial works to begin. Some of the snags identified were for items which could build up issues over time (such as damp) and weren’t necessarily obvious to the untrained eye. Our report is definitely a valuable investment as we begin our new build journey and we would highly recommend NE Snagging.

MS
Melissa Shek7 August 2026

I needed to make a last-minute booking that wasn't available on their online system, but I called up and Jamie sorted me out with an appointment straight away. He was incredibly helpful and quick at answering all of my questions.He looked in some places I never would have looked at and noticed things I wouldn’t have noticed myself. I received the snagging report the very next day, and it was excellent—complete with clear photos and detailed descriptions of every issue. Great job all around. I would definitely recommend them!

SP
Sudipta Patra26 July 2026

I recently engaged NES Snagging Services to carry out a pre-completion inspection, and I was extremely impressed with the quality of the service provided. The inspection was conducted with exceptional attention to detail, identifying issues that could easily have been overlooked. The report was comprehensive, well-structured, and supported by clear, high-quality photographs that made every observation easy to understand. The findings were presented professionally, with practical explanations that will be invaluable when discussing rectifications with the developer. The thoroughness, accuracy, and professionalism demonstrated throughout the inspection gave me great confidence that every aspect of the property had been carefully assessed. I highly recommend their services to anyone looking for a reliable and meticulous surveyor for a pre-completion inspection.

BE
Bruno Ebeniro18 July 2026

Really glad I used North East Snagging for my new build inspection. The report was thorough and well organised, flagging issues I wouldn’t have spotted myself, which made it much easier to hold the builder accountable for getting things fixed. The inspector was professional throughout and easy to reach with questions. Would definitely recommend to anyone picking up keys on a new build.

KW
Kim Williams18 June 2026

Well worth the money. Jordan is clearly very experienced and was great, friendly and very informative. We would never have picked up on most of the stuff including a defect relating to fire safety. Very comprehensive and easy to read report that was sent through really quickly. Highly recommend!

JC
Jay Cee17 June 2026

Fantastic service from Jamie I would highly recommend this service if you’re buying a new build home 🌟🌟🌟🌟🌟

Building surveyors in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Neil Marsden Snr, Independent PCA Damp And Timber Surveyor-Neil Marsden Associates Ltd★ 5,0290No
2JM Mason Chartered Surveyors★ 5,0100No
3CPM Building Surveys★ 5,087Yes
4NES Snagging Services (this page)★ 4,9222Yes
5Northwood Sunderland★ 4,476Yes
Contact
+441917162641nesnagging.co.ukSunderland Enterprise Park, North East Business and Innovation Centre Wearfield, East, (BIC SR5 2TA
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–16:30
Saturday08:30–13:30
SundayClosed